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Jul
11
Integrating Social Media Across the Enterprise
Filed Under Enterprise Social Media, Events, New York Area, News | Leave a Comment
I’ve recently been mulling over the opportunities, challenges and limitations associated with integrating social media across the enterprise in anticipation of a major enterprise social media symposium to take place in Manhattan on July 21.
The purpose of this article is to provide food for thought and lend structure to future enterprise social media integration discussions.
Enterprise Social Media Opportunities
These enterprise social media opportunities seem to be key:
- Greater Efficacy and Efficiency – To coordinate resources across the enterprise and across social media in order to achieve synergies and reduce duplication of effort and software acquisition.
- Greater Consistency – To coordinate agendas and messages across the enterprise and across social media so that employees, customers and investors obtain consistent information.
Enterprise Social Media Challenges
Enterprise social media integration challenges fall into two categories:
- Conceptualization – Developing a holistic array of social media strategies, techniques and best practices. Matching them to each unit in the enterprise.
- Implementation – Training and managing the teams responsible for social media implementation. Coordinating the activities of all the units in the enterprise.
Enterprise Social Media Limitations
Obviously an enterprise will be limited by the quantity and capability of staff members and outside personnel it can devote to its social media endeavors.
However, a more absolute limitation to enterprise social media integration is that no two units within an enterprise will have identical agendas or publics. Conversations with an investing public will differ drastically from those with employees or potential customers. Therefore, sharing Twitter accounts, Facebook pages or other social media channels among units will rarely make sense.
Conclusion
Social media integration can be beneficial for the enterprise provided that challenges can be overcome and major pitfalls can be avoided.
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Jul
9
10 Google Friend Connect Observations
Filed Under Google, Social and Search, Web Development, Websites | 2 Comments
Several colleagues have asked that I share my experiences and thoughts about Google Friend Connect on this blog. So as to humor these fellows and show them that I can — at least on occasion — be thoroughly amicable and completely reasonable, I’ve acceded to their demands.
Google Friend Connect or GFC is a set of widgets or gadgets, as Google calls them, that you install on any website or blog site, in order to develop a community of users and fans on that site.
If you aren’t familiar with Google Friend Connect, it would be worthwhile to take several minutes right now to check out a CrunchBase blog post on Google Friend Connect or, if you prefer something much more terse, try the Wikipedia article on the same subject.
Here are ten of my personal Google Friend Connect observations:
- While the official Google Friend Connect instructions are not totally adequate, the GFC gadgets aren’t too difficult to install, at least not on a blog site sidebar.
- It happens infrequently that the Google Friend Connect gadgets can’t be installed on a website because of a script conflict. I haven’t found a way to work around this problem, but I’m still on the lookout for a solution.
- Once gadgets installed, visitors to your site begin joining, almost if by magic.
- As with Facebook pages, you can actually see who your members are and reach out to them if you choose.
- The rate at which people join is lower than I would have expected, yet slow and steady, they do keep joining. I suspect that too few people understand what Google Friend Connect is.
- The single most valuable feature of Google Friend Connect is the website newsletter. Make sure you click the check box in the newsletter tab that reads: “Ask visitors to subscribe immediately after their first sign-in.” A high percentage of your site’s GFC members will elect to receive email updates from you.
- Another valuable feature of Google Friend Connect is member polling that helps you learn about your members and their preferences. You can download your data into a spreadsheet to analyze.
- The Google Friend Connect comment box enables members to have discussions with you and with each other. I’ve only installed it on blogs so far. Since visitors can comment on individual blog posts, I don’t feel that the gadget has added much to these sites. I’m looking forward to installing it on a site that has no blog in the very near future.
- If you log into Google sometimes using one account and other times using another, your Google Friend Connect membership may suffer a split personality. Unfortunately, there isn’t even a name yet for this disorder. GFC gives you so many ways to connect that you can easily become fragmented.
- I originally joined Google Friend Connect because I believed it might help with my search engine optimization. I reasoned that any data that Google owned, they ought to use to assist their search algorithms. I have no proof, but my analysis leads me to believe that they are in fact using these data. If they aren’t, they might in the future. In any case, considering the brand building benefits of GFC, you can look at search influence as a possible plus.
I highly recommend Google Friend Connect. While it won’t totally transform your website, GFC will make it more social.
Please join Google Friend Connect on my blog’s right sidebar.
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Jul
8
Search and Social Leadership Forum at NYU Midtown on July 15
Filed Under Events, New York Area, News, SEO, Social Media Marketing, Social and Search | Leave a Comment
The Business Development Institute and New York University are hosting a meeting of The Search and Social Leadership Forum in Midtown Manhattan next Thursday to discuss some of the opportunities and issues surrounding the integration of social and search.
The search and social symposium will be attended by top marketing and communications leaders from large brands. It’s my good fortune to have been invited to participate as a social media and SEO evangelist. I will not, however, be speaking at this event.
To learn more about the Search and Social Leadership Forum or sign up, please visit the event’s web page. Hope to see you there.
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Jul
7
WordPress Blog Sites Perfect for Small Business
Filed Under My Business, Small Business, Social Media Consulting, Web Development, Websites, WordPress | 7 Comments
A blog site is any website, which has been created and is managed with a blog tool like WordPress — even if that website has no blog at all.
WordPress is called a content management system or a CMS. WordPress was originally developed for the blogging community to make it easy to set up blogs and update blog content. This blog and my other one, Online Social Networking, are both WordPress blog sites.
Over time, WordPress has evolved into a general purpose web development platform. WordPress enables you to create a blog, a conventional web site or a combination of both.
Joomla is another such content management system, but it’s less popular than WordPress and more difficult to use, according to many people.
WordPress Blog Sites for Small Business
Ease of use and flexibility make WordPress an excellent selection for your next blog site, either for your small business or for personal use.
WordPress is so perfect for small businesses that a great number of web developers have started using it to power their clients’ websites.
There’s no cost for using the WordPress content management system, but you’ll have to host your blog site yourself, or as I do, pay a web hosting service $5 to $10 per month to host it for you.
Although WordPress is easy to use, setting it up can be complex, especially if customization is desired. I recommend that a social media consultant, myself or another, set your blog site up for you and show you how to add content and maintain the site.
You’ll be able to manage your blog site by yourself without enormous effort and won’t require a webmaster — unless, of course, you prefer a hands-off approach.
Say good-bye to expensive web developers and big-ticket websites. Say hello to WordPress blog sites, affordable online homes for small businesses.
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Jul
6
What is Social Media?
Filed Under Social Media Sites | 3 Comments
I don’t intend to compete with Wikipedia and provide you with a precise technical definition of social media.
I prefer to keep my definition of social media short, simple and hopefully usable. “Social” refers to people and to their interaction. “Media” are means of transmitting information.
Social media — or social media sites — are online venues, such as social networking sites, blogs and wikis that enable people to store and share information called content, such as text, pictures, video and links.
I didn’t mean to imply by my article, Best Ways to Use Social Media for SEO, that social media is part of SEO. Rather, search engines help to locate content on the web, and social media aid search engines in that process.
Social media sites are all about communication.
Let’s communicate. Please leave me a comment — and subscribe.
Oh, just one more thing. When you write about social media, why not link to this blog post when you first use the terms social media or social media sites in your article?
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Jul
5
Best Ways to Use Social Media for SEO
Filed Under SEO, Social Media Marketing, Social and Search | 6 Comments
I wrote this past week about how Social Media Marketing Impacts SEO.
There are essentially three ways that posting your content in social media can increase your brand’s visibility in search engine result pages:
- Your content itself ranks well in searches for your designated keyword phrases.
- Your content provides backlinks to other content which as a result performs better in searches.
- Your content engages people whose backlinks and online conversation help your content perform better in searches.
Ideally, when you would post your content in social media, all three benefits would be obtained. In practice, sometimes you achieve this objective; many times you do not:
- Your updates on Twitter and on your Facebook page may rank well and engage people, but their links are nofollow and don’t serve as backlinks to other content.
- Your bookmarks on Digg or other social bookmarking sites may rank well but are nofollow and rarely engage people.
- Your comments on blogs may rank poorly but immerse you in engaging conversations.
Being virtually everywhere (pun intended) is a powerful strategy, so do not reject key social media venues just because they don’t help you achieve all your social and search objectives.
However, it is desirable to accomplish all three objectives with one action when possible, and here are some tips that can help:
- Post on Amplify and Posterous, all-in-one blogging, micro-blogging and social bookmarking sites, rank well in search and feature both dofollow links and member interaction. They can also syndicate your content to a variety of social media sites.
- Your blogs and online social networks, such as Ning sites, that you control can potentially help with all three objectives. It depends on the extent to which they influence both search engines and fellow humans. You can also set them up to syndicate your content.
- Leave good comments on influential dofollow blogs in your brand’s niche, if you can find any. Most popular high PageRank blogs are nofollow. Always be careful not to spam.
My other blog, Online Social Networking, is dofollow. This blog isn’t — at least not for now. I suggest that you not let that stop you from commenting and subscribing.
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Jul
4
Social Media Marketing for Business Networking Sites and Groups
Filed Under My Business, News, Social Media Consulting, Social Media Marketing, Social Media Monetization, Web Presence | 1 Comment
In The 4 Elements of Social Media Monetization, I advised that you “take stock of your social media assets and monetize them with suitable products or services.”
Following my own advice, I recognized that my combined expertise, influence and traffic are nearly a perfect fit for marketing business networking sites, groups and events, something that I’ve in fact thought about in passing before.
While my other blog, Online Social Networking, dominates searches related to online networking, it also ranks very high in the search engines for business networking keyword phrases and therefore receives ample business networking traffic, as well.
Considering the business networking traffic potential of my blog, my social media marketing expertise and my increasing online influence, promoting business networking sites, groups and events on the Internet is a sensible way for me to leverage my web presence and the experience that came with building it.
Contact me to learn more about my new business networking marketing and branding service can help you.
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Jul
2
The 4 Elements of Social Media Monetization
Filed Under Social Media Consulting, Social Media Marketing, Social Media Monetization | 3 Comments
Are you a web consultant or entrepreneur looking for ways you can monetize social media?
If you think about it, there are really only four social media assets that you can package and sell to customers:
- Time – Your time and the time of others. Virtual assistants primarily sell time coupled with a moderate level of expertise.
- Expertise – Your expertise and others’. I’m including valuable skills and special abilities here with expertise. Consultants sell expertise coupled with time.
- Influence – Your influence and others’. Having influence, you can move people to take action and sell endorsements to advertisers.
- Traffic – Your web traffic and others’. Sell it to advertisers or use it yourself.
All that you provide as a social media consultant or marketer aggregates these four elements in some way. Considering each an asset, the more of each you have, the more you’re worth and are able to offer your clients.
It follows that if you want to increase your business worth as a social media consultant or marketer, you must increase your inventory of the four basic elements:
- Time – You can sub-contract, work more or become more efficient.
- Expertise – You can research and learn more or build a team with diverse backgrounds.
- Influence – You can brand yourself more or collaborate through strategic alliances and joint ventures.
- Traffic – You can add content, increase your influence, refine your SEO, enhance your marketing or, once again, collaborate.
Work to increase your supply of the four basic elements with both short- and long-term objectives in mind. I’m working to increase all four but especially influence and traffic.
Take stock of your social media assets and monetize them with suitable products or services and, if you think you and I can collaborate, let’s talk.
Don’t forget to comment and subscribe.
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Jul
1
Social Media Marketing Late Adopters Beware
Filed Under Social Media Marketing, Web Presence | 2 Comments
Know a business that’s hesitating to dive into social media marketing or the web?
I want to share with you a little gem I found in Learning by analogy, an article by Seth Godin, author of the new and very popular Linchpin: Are You Indispensable?
By the time there is a case study in your specific industry, it’s going to be way too late for you to catch up.
When a novel opportunity arises, you can’t afford to wait for others to explain it to you. You must seize it and leverage your experience and knowledge from past situations to plod your way through the new one, formidable as it might seem.
Otherwise, your competitors will, and you’ll find yourself behind the curve, unable to catch up. What if in past years your company had been one of the few left that had no phone, copy machine, fax, word processing, computer or email? Try to imagine that.
Getting back to marketing, how will the Yellow Pages help once people no longer let their “fingers do the walking through” them or newspapers, once they are no longer “fit to print?”
That time is very much upon us. Look around you. Even the Yellow Pages, newspapers and magazines are scrambling to build their presences on the web.
Yes, the time for social media marketing and the web is now — ready or not!
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Jun
30
Small Business Large Web Presence
Filed Under Small Business, Social Media Marketing, Web Presence | Leave a Comment
The Internet and social media marketing are helping small business owners to level the playing field and compete more favorably with their larger counterparts.
To compete online, a business needs to invest in developing, optimizing and promoting websites. Online advertising costs money and, as I wrote earlier this week, Social Media Marketing is NOT Free either.
However, the cost and risk associated with doing business online are tiny compared with those of running a brick and mortar business, such as a Macy’s or an H&R Block.
Building an offline presence like that of Macy’s or H&R Block could stretch the resources of many large businesses. On the other hand, building a powerful online presence using social media marketing and search should be affordable, even for small businesses.
Offline, less is more, but online, bigger is er — bigger. There’s no limit to how large you can build your web presence.
Now, one little favor — forget the Super Bowl ad you were intending to place for your small business and make the check payable to yours truly. You can expect a stronger return on your investment.
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Jun
29
Social Media Marketing Impacts SEO
Filed Under SEO, Social Media Marketing, Social and Search | Leave a Comment
If you and your organization are having difficulty justifying the high cost of social media marketing, consider this new and compelling factor:
Social media is increasingly influencing your visibility in the search engines. Businesses that fall behind in social media marketing could soon start noticing a reduction in their search engine traffic.
I wrote last year in The Long Tail and Social Media and Social Media vs. Search Engine Optimization about ways in which your social media marketing can be helped by search engines.
Shortly thereafter, I discussed in The NEW Search Engine Optimization some of the effects that social media marketing can have on your SEO and on your web presence. Now that the topic of social and search is gaining traction, I’m revisiting it, and I present to you a brief summary of social and search issues and benefits.
Dubious Value of Backlinks
The use of social data by search engines isn’t something new. Backlinks can be regarded as a form of social data. Search engines have for many years relied exclusively upon inbound links to evaluate a site’s authority. A well known criterion derived from the analysis of inbound links is Google Page Rank.
Backlinks are, however, of somewhat dubious value, since they often result from non-organic gray- and black-hat link-building techniques, such as link exchange, outright link purchase, blog-comment spam and spam blogs.
Social Media Content Authentic
Social media content is growing exponentially. Social content can be mined for useful data, and it will be. Social media sites and blogs yield data that’s authentic, and which coupled with backlinks, promises to more adequately measure a page’s authority.
Social media data may also enable search engines to return results that are more personalized.
Social Media Generates Backlinks
Not only can data from social media complement backlinks, social media itself can generate valuable backlinks to your website. Your blog posts, your comments on dofollow blogs and your content on dofollow social media sites, such as Amplify and Posterous, can all link back to your website.
However, the potential for backlinks doesn’t end there. Your participation in social media will attract genuine backlinks from within your communities.
Social Media Appears in Search Results
Search engines are indexing more and more social media content. Your content on social media sites appears in search engine results and can receive traffic from them. Your backlinks contained in that content, even if nofollow, permit visitors to click through to your website.
Furthermore, when your content is returned in search engine result pages, it occupies a slot that might have otherwise been occupied by a competitor.
Consider the numerous ways in which social media marketing can help search, and you might find it easier to justify costs, even if you cannot satisfactorily estimate social media ROI.
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Jun
27
Social media is free, but marketing is not free. Marketing requires work, work demands time and, as the saying goes, time is money.
Since marketing isn’t free, social media marketing can’t be free either.
The corporate world recognizes the cost of social media marketing and is overwhelmed with ROI concerns.
Small business owners, on the other hand, tend to remain pretty much in denial and haven’t fully accepted that social media marketing entails a very substantial labor cost.
It is imperative that marketers come to terms with the high cost of social media initiatives and then make a business case for social media marketing by assessing social marketing’s many potential benefits.
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I love to meet people I've met online in an offline setting.

The corporate world recognizes the